This foundational course helps leaders communicate effectively so they can spark action in others. The course teaches leaders the Interaction Essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.
Communication for
leadership success
Audience
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Front line managers or supervisors with direct reports
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Between 10 and 20 participants
Objectives
At the end of the course, leaders will be able to
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Achieve results through others by building strong interpersonal relationships.
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Plan for successful interactions with team members ─ in person and virtually.
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Provide meaningful, supportive feedback that motivates team members and helps individuals improve their performance.
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Impact business outcomes by consistently meeting the personal and practical needs of others
Duration and cost
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Virtual classroom: 5 hours - 12500 Kč / 900€
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Face-to-face: 1 day - 17500 Kč / 1260€
Content
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Personal Needs
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Key Principles
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Practical Needs
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Interaction Guidelines
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Effective Feedback
Tools
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Discussion planner
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Job aid
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Participant booklet
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Videos
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Group discussion
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Mentimeter